Group Visit FAQs

  • What ages are appropriate for group visits?

    Group visits to the Children's Museum of Sonoma County are appropriate for children in 2nd grade or younger.

  • Why are group visits limited to 24 children during October - April?

    Group sizes are limited to 24 children for our self-guided group visits in order to maintain a positive visitor experience for all Museum visitors, regardless of the weather.

  • How far in advance should we schedule a group visit?

    Group visits are available throughout the year. We encourage you to contact us as soon as you know you are interested to have the best choice of dates.

  • Do we need a reservation for our group visit?

    Yes, we require that all groups with 12 children or more make a reservation for their visit.

  • Can we use memberships to pay for our group visit?

    No, memberships and other discounts/passes cannot be used towards group visits.

  • How many chaperones should we bring?

    We require one chaperone for every four students and we cannot guarantee admission to groups bringing less than the required number of chaperones.  However, we allow one chaperone for every three students and all chaperones up to the 1:3 ratio are admitted for free.  If you bring any adults above the 1:3 ratio, we will charge the museum general admission price of $12.  Please be advised, if your number of students changes on the day of your visit, your free chaperone number will be adjusted as well.  All chaperones must be over the age of 18. Anyone under the age of 18 is considered a child.

  • Do teachers count as chaperones?

    Yes, teachers count as chaperones and will be counted towards the 1:3 ratio.

  • How do we pay for our group visit?

    You may for your visit with cash, check or credit card. We ask that you pay on the day of your visit, we do not offer refunds for over-payment.

  • What is your cancellation policy?

    We ask that if you decide to cancel your group visit that you let us know at least 1 week in advance.

  • What happens on a rainy day?

    Groups are encouraged to visit us and explore our indoor spaces on rainy days.  However, our eating space is very limited on rainy days since most of our tables are outside, so please take this into consideration when making your plans.

  • Where should our buses drop-off/pick-up?

    Buses must drop-off and pick-up in the Museum's parking lot. Buses may NOT park in the Museum parking lot, they will need to park at the Coddingtown Mall if they are waiting for students.

  • Do you have somewhere we can eat lunch?

    Weather permitting, your group may eat lunch in our picnic areas. Please be advised that these areas are open to all Museum visitors.  Aside from water, no other food or drinks are allowed in the Museum exhibits.

  • Do you have somewhere we can store our lunches/belongings?

    Yes, your group will be assigned bins in which to store your lunches and other belongings. Please do not leave valuable items in the group bins; the Children's Museum of Sonoma County is not responsible for items left in the bins.

  • Do students need to wear name tags?  

    Yes, please have groups wear identification (name tag, matching t-shirts, matching bandanas) that allows us to easily know they are with your group.

Do you have a question that we didn’t answer?  

Please contact our School and Community Programs Coordinator with additional questions at schoolprograms@cmosc.org or call 707-546-4069 x113.