Volunteer Manager

The Children’s Museum is seeking an energetic, outgoing Volunteer Manager to create, manage, and maintain a comprehensive, well-organized volunteer program.

MISSION

To provide ways for individuals to share their talents, skills, and knowledge with the Children’s Museum.  In return, the Museum empowers individuals in our community.

JOB RESPONSIBILITIES

  • Manage all aspects of volunteer program, including but not limited to on-boarding, training, ongoing support, assessment processes, and reviews.
  • Lead and maintain all recruitment and marketing tasks for the volunteer program.
  • Assign volunteers to daily schedules, special projects, events, and programs, and supervise in collaboration with the Visitor Services Coordinator.
  • Maintain up-to-date volunteer records, ranging from volunteer files to accurate service hours.
  • Implement a digital volunteer management database system.
  • Recruit, orient, schedule, and oversee volunteers for special events.
  • Ensure volunteers gain experience and knowledge of the Museum’s content and mission.
  • Engage Museum staff in ensuring volunteer retention, training, and education.
  • Evaluate the effectiveness of the volunteer program and make recommendations for volunteer opportunities and development.
  • Prepare annual volunteer service reports and compose service verification letters when requested.
  • Develop and maintain an overall volunteer recognition program.
  • Keep Museum’s Volunteer Handbook up-to-date and rewrite/revise sections as needed.
  • Build on opportunities to evolve volunteer diversity.
  • Additional projects or duties as assigned by Director of Operations.

QUALIFICATIONS

  • BA or BS degree in a related field a plus.
  • Bilingual skills preferred.
  • 2+ years of personnel management experience.
  • Direct experience and knowledge of engaging with a volunteer workforce.
  • Excellent communication and interpersonal skills.
  • Knowledge and experience with volunteer management systems a plus.
  • Proficiency in Microsoft Word and Excel.
  • Ability to work weekend hours and occasional evenings, as needed.
  • Highly organized with the ability to multi-task and adapt to changes as needed.
  • Sensitive to working with diverse audiences.
  • Enjoy working with people of all age groups.
  • Must be assertive and comfortable leading large groups.

PHYSICAL REQUIREMENTS

  • Must be able to lift at least 30 pounds.
  • Must be able to stand or sit for long periods of time.
  • Must be able to communicate clearly.

Please note: This position requires a mandatory background security screening and proof of COVID-19 vaccination.

POSITION DETAILS

This is a full-time, hourly position with benefits, reporting to the Director of Operations.

Starting rate: $28.50 per hour.

To Apply

Email your cover letter, resume, and 3 references as a PDF or Microsoft Word attachment (please do not send your application embedded in the text of the email message):

  • Subject line: “Volunteer Manager – your name”
  • To: jobs@cmosc.org

Happenings

Upcoming Events

Newsletter Signup