Frequently Asked Questions

General FAQs

What are the Children’s Museum’s hours?

Monday: 9:00 am – 4:00 pm
Tuesday: CLOSED
Wednesday: 9:00 am – 4:00 pm
Thursday: 9:00 am – 4:00 pm
Friday: 9:00 am – 4:00 pm
Saturday: 9:00 am – 4:00 pm
Sunday: 9:00 am – 4:00 pm

• Annual maintenance closure (see calendar for dates)

Is the Children’s Museum closed on holidays?

Yes, we are closed on the following holidays:
New Year’s Day
Easter
July 4th
Thanksgiving Day
Christmas Eve Day
Christmas Day

Where should I park?

The Children’s Museum has limited parking. On busy days it can fill up quickly. Please only park in our parking lot or on the public streets.
Please do not park in the Charles M. Schulz Museum or Snoopy’s Home Ice parking lots.

Can I get to the Children’s Museum with public transportation?

Yes, the Children’s Museum is accessible through the Santa Rosa City Bus Route 11. The bus stops directly in front of the Children’s Museum.

How much do you charge for admission?

• Adults & Children: $12
• Babies 0 – 11 months: FREE
Members: FREE
• For information on discounts, see the Visit page

Why do adults have to pay for admission if they won’t be playing?

During a visit to the Children’s Museum, adults are invited to explore the exhibits together with their little ones. As a not-for-profit organization that subsidizes each entrance, we count on admission dollars to keep the Children’s Museum open.

Does the Museum have free days?

The Museum does not have free days.

What if we can’t afford to pay admission?

The Children’s Museum does not turn away visitors due to lack of funds. Families are welcome to visit the museum on a pay-what-you-can basis. To participate, tell the front desk staff that you wish to enter under the open door policy.

I am an adult and would like to visit the Museum by myself? May I?

For safety reasons, adults not accompanied by a child are not allowed in to the Museum unless they have arranged an appointment or tour. Please contact us by phone or email ([email protected]) if you would like a tour.

What age range is the Museum designed for?

The Museum is designed for children ages 0 – 10.

Is there a limit of how many children 1 adult can bring?

Yes, we require 1 adult for every 4 children visiting the Children’s Museum.

What kind of activities does the Children’s Museum have?

The Children’s Museum offers a variety of self-directed, interactive experiences that encourage exploration, experimentation, and discovery.  Let the Science & Imagination Gallery fuel your imagination: produce a box office hit in the puppet theatre or play a 3-star menu in the retro diner.  Outside, explore Mary’s Garden, take flight in the winged Ornithopter, find fish in the Russian River, or build waterways in the Sonoma Coastline gravel area.

Do you have a list of your events happening at the Children’s Museum?

Yes. Events are listed on the Calendar and on the Events page.

I want to bring my 1-year-old into Totopia, why can’t my 5-year-old come as well?

Totopia is a multi-sensory experience designed for infants and toddlers only. This exhibit offers crawlers, early walkers, and toddlers a safe and stimulating environment to explore. If you have older children, we recommend bringing another adult to supervise them in the other areas of the Children’s Museum, while you enjoy this space with your wee one.

My parents are here with me and are watching my child, may I sit and work on my laptop while they play?

We encourage all of our visitors to interact and engage with each other and their children. Even if your child is being supervised by other grown-ups, we ask visitors to save their work for another time. Limited space at shared tables also makes laptop use and other similar work an activity best saved for another time and place.

 Do I need to make a reservation to bring my group to visit the Children’s Museum?

Yes, groups are required to make a reservation ahead of time to receive group rates. 
Unregistered groups will be expected to pay full price, and may be turned away at the door due to capacity limits.
Please see the Group Visits page under Visit for more information.

May we celebrate our child’s birthday at the Children’s Museum?

We have two birthday options available: Private Playdates and Picnic Table Parties

Are strollers allowed in the Children’s Museum?

Strollers are allowed in Mary’s Garden only. Stroller parking is available at the entrance to the garden.

Do you sell food at the Children’s Museum?

We offer healthy snacks for sell in our Gift Corner.

Where can we enjoy a snack or lunch?

There are a number of outdoor picnic tables in Mary’s Garden. Food is not allowed in any of our exhibit areas. Please enjoy all food at our picnic tables only.

Picnic tables are for family dining only and are expected to be shared. Staff may ask families to give up their table after 30 minutes of use if there are others waiting to find seating. Tables cannot be reserved or saved, and birthday parties in the picnic area are not permitted.

Where can I store my personal items?

Open cubbies are available in the lobby on a first-come, first-served basis. Please do not leave valuables in the cubbies.

Can I drop my kids off to play?

No; adult supervision is required for all children at all times.

We purchased admission to the Children’s Museum this morning.  Can we re-enter if we go out for lunch and want to come back?

Yes! Inform the front desk on your way out and you will receive a return sticker.

How can I volunteer at the Children’s Museum? How old do I have to be to volunteer? What would I be doing as a volunteer?

For information on volunteering and to apply to volunteer, please see the Volunteer page under Give.

At times, the Children’s Museum is too loud for my child. What can we do?

The Children’s Museum has a limited number of noise-reducing headphones available to borrow when you ask at the front desk.   

Where can I nurse my child?

The Children’s Museum does not currently have specific nursing areas of the Museum, however we do have a comfy couch in the Family Resource Center (located in the Science & Imagination Gallery), as well as benches and picnic tables in shady areas.

Can we have our shoes off while in the Children’s Museum?

No. For safety reasons, shoes must be worn at all times and in all areas except Totopia.

Why can’t I put my feet in the river?

The water in the Mini Russian River exhibit is not treated with chemicals. Only UV filtration systems are utilized to allow fish and frogs to share the river as it filters into the wetlands area. Putting feet in the river adds germs and pollutants which make the water dirty and unfit for play and creature habitats.

What is the story behind Ella’s Art Studio?

The Loving Ella Foundation generously donated funding to create Ella’s Art studio in memory of Ella Bisbee, a very young artist from Sonoma County.

Can I bring food?  Will you have a place where we can eat snacks or lunch?

There will be a limited number of picnic tables available for families to use during their visit. Food and drinks will not be allowed in the exhibit areas.

What is the Children’s Museum planning?

The Children’s Museum is excited and hopeful for the future. Our plans for the expansion of the Children’s Museum are moving forward as scheduled, including the completion of the Space Odyssey for Galactic Explorers.

How can I help support the Children’s Museum?

Your support is more vital now than ever. Please help us continue our mission to inspire curiosity and creativity through joyful, transformative experiences by donating today.

Is my donation tax-deductible?

Yes, donations are tax-deductible in the United States. The Children’s Museum is a registered 501(c)(3), and our U.S. federal EIN is 20-3496878.

Why do we need resources like the Children’s Museum?

We are on the front lines of helping children and families cope with the trauma they have experienced by providing opportunities to play through their experiences. Resources and activities will be updated regularly.

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